Dear Annette. Last week I attended my twelfth shopping tour. It was for Chalcot Lodge Primary School, and it was the first time I had been on one with your company. The hostess was Julie, and I was extremely impressed with her friendly and helpful attitude. This was easily the best shopping tour I have ever been on and I would have no hesitation in either recommending your company or going on one of your tours. You and Julie are to be congratulated on your professional attitude. Again, thank you for a most enjoyable day. Yours sincerely, Andrea